Shifts in business, technology and customer expectations present significant opportunities as well as challenges for the manufacturing industry. Your customers expect superior services and outcomes, while at the same time there is unprecedented commoditization reducing margins and creating opportunities for low-cost competitors.
These shifts are driving the emergence of new business models and non-traditional revenue opportunities in the manufacturing industry such as servitization. Best in class manufacturers are learning to exploit the opportunities and address the challenges emanating from these emerging business models.
Join leaders from Johnson Controls service organization for a lively conversation on this fascinating topic and understand how intelligent service can change the game for you as you launch your journey from being a product company toward Servitization and service transformation.